How do I get paid for bookings? – Rover Help Centre

The Payments section of your account allows you to view funds for completed bookings. Payments for bookings will appear in your Rover account 2 days after you successfully complete a service.

Adding bank details to account

To receive payments on Rover, you need to provide two pieces of information through our payment processor, Stripe:

Your social security number
Your bank account information

To add this information to your account, follow the instructions below.

Computer:

Navigate to the profile management page of your account.
Under Manage Your Business, select Receive payments.
You’ll be redirected to our third-party payment processor, Stripe, to enter your bank account information and other tax-required information.

Rover app:

From the menu, tap More, then Payments.
Tap Receive payments.
Select Update payment details. Enter your social security number.
Select Add a bank account.
Enter bank info, then select Submit.

Payout process

Two days after you complete a service, the funds will appear in the Processing Payments section on your dashboard. Once that happens, our payment processor Stripe will automatically transfer the funds to your bank account via direct deposit.

When the funds are transferred to your bank, you'll see a ‘Fulfilled’ status on the Payments tab of your payment history.

The fulfillment date indicates when Stripe initiated the transfer to your bank account. Most banks deposit these funds into your bank account as soon as they’re received, but in some cases, it can take up to 5 business days to see the funds in your bank.

View payment history

To view your payment history from the Rover app, tap More > Payments. Scroll to the bottom to view your payment history.
To view this information from a computer, select View payments from your dashboard.

Your payment history shows all of your completed bookings, payments for services, withdrawals of earnings, and your withdrawal history by year (that's important for tax purposes).