I’m a pet owner
- ★ Why am I getting an error message when I try to add my phone number?
- What web browsers can I use on Rover?
- What is Rover?
- What are the Rover Terms of Service?
- How do I contact Rover Support?
- How do I sign up?
- Can I appeal Rover’s decision to deactivate my account?
- How do I exercise my rights under GDPR?
- Feedback Feature for Sitters
- How do I memorialise my pet's profile?
- How do I change my name in my account?
- How do I reactivate my Rover account?
- How do I find a cat sitter?
- How much does it cost to book a sitter or dog walker?
- How do I find a sitter or dog walker for my pet?
- How do I choose the right sitter?
- What services do sitters offer?
- How much time does the sitter rate cover?
- ★ How do I contact a sitter or dog walker?
- ★ How do I modify a booked service?
- ★ How do I cancel a booking and receive a refund?
- How do I send a booking request to a pet care provider?
- Will I receive a refund if I cancel a booking?
- Where can I view and manage photos of my pet from past stays?
- What is Stripe and how does it work for payments?
- Where can I find a receipt for my booking?
- When will I be charged for a service?
- How do I add, edit, or remove a credit card from my account?
- Should I tip my sitter?
- How do I pay for a booking?
- ★ What does Rover do to support safety?
- ★ What does the Rover Guarantee cover for dog owners?
- How do I report an issue with a past booking?
- Data Requests from Law Enforcement and Government Authorities
- Keeping your account secure
- What if someone makes me feel uncomfortable?